Jane is the co-founder of Userlist, a tool that helps SaaS founders be awesome at their customer messaging. Previously a UI/UX consultant and an author of four books, she also runs UI Breakfast Podcast and raises three little kids.
Userlist is the best way for SaaS companies to send onboarding emails, segment their users based on their behavior, and see where their customers get stuck in the product. Choose the right channel (email or in-app messages) to deliver the right message at the right time.
Three Key Session Takeaways:
How are you currently onboarding your SaaS users? Are they getting a meek time-based welcome campaign, or nothing at all? Things could be much better with very little effort. In this short, actionable talk you’ll learn the key principles of user onboarding, how to approach behavior-based automation, and how to set up your onboarding system in one day or less.